Common Questions
Before You Reach Out
Quick answers to what most people ask us first.
Do you ship across India?
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Yes, we ship to all major cities and most pin codes across India. Shipping timelines depend on your location; typically 3–6 working days. WhatsApp us for exact timelines for your area.
Can I get a garment altered or custom-fitted?
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Absolutely. We offer alterations on all Hamster garments. For custom measurements, book a fitting appointment through WhatsApp and we'll guide you through the process.
What sizes do you carry?
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Our standard range runs from S to 3XL. We also offer made-to-measure options for those who need something outside the standard range. Ask us about your measurements and we'll find the right fit.
Is there a minimum order for bulk / corporate purchases?
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Bulk orders generally start at 10 pieces, but we're flexible. Write to us at info@hamster.biz with your requirements and we'll put together a custom quote.
What's your return and exchange policy?
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We accept exchanges within 14 days of delivery if the garment is unworn and in original condition. For quality issues covered under our warranty, reach out via WhatsApp and we'll resolve it promptly. Read more on our
Quality Promise page.
Do you accept online payments?
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Yes. After your order is confirmed on WhatsApp, we'll share a secure payment link. We accept UPI, net banking, and major credit/debit cards.
